Refund and Returns Policy
At SummarizeAudiobooks.com, we are dedicated to providing our customers with high-quality MP3 audiobook summaries. We understand that satisfaction is key, and we want you to be completely satisfied with your purchase. Please review our Refund and Returns Policy carefully to understand the conditions under which refunds may be granted.
Refunds Policy
You may be eligible for a refund under the following circumstances:
- Non-Delivery: If you have not received or downloaded your MP3 audiobook summary after completing your purchase.
- Defective File: If the MP3 file you received is defective and does not play properly or is corrupted.
- Incomplete Content: If the MP3 audiobook summary you received is missing significant sections or chapters.
Conditions for Refund Eligibility
To be eligible for a refund, your request must meet the following criteria:
- The product must not have been downloaded or accessed.
- The refund request must be submitted within 14 days of the purchase date.
- There must be a valid reason for the refund request, such as a defective file or incomplete content.
Non-Refundable Circumstances
Refunds will not be granted in the following situations:
- You have previously requested a refund for a product purchased from SummarizeAudiobooks.com.
- Requests for refunds are made for multiple products at once without valid justification.
- The product has been downloaded or accessed, unless it is defective or incomplete.
Accepted Refund Requests
- Refunds will be processed through the Original Mode of Payment used for the transaction.
- Please allow up to 14 business days for the refund to be credited back to your account, depending on your bank’s or credit card issuer’s policies.
Abuse of Return Policy
SummarizeAudiobooks.com reserves the right to refuse refunds to customers who engage in any form of abuse of our return policy, which may include:
- Repeated requests for refunds without legitimate reasons.
- Attempts to exploit the refund policy.
We also reserve the right to restrict access to our services for individuals who violate this policy. All decisions regarding refunds are made at our discretion and are final.
For any questions regarding this Refund and Returns Policy or to initiate a refund request, please contact our Support Team at digitalaudiobooks17@gmail.com. We are here to assist you and ensure your satisfaction with our products.